Privacy Policy

This Privacy Policy explains how PE Kateryna Drobot (“we”, “us”, or “our”), trading as Lineup Bureau, collects, uses, and safeguards personal information when you visit our website, contact us, subscribe to updates, schedule a call, or otherwise interact with us.

1) Supplier Identification (Controller)

Legal entity: PE Kateryna Drobot

Registration: Registered in Ukraine

Trading name: Lineup Bureau

Email: hi@lineup-bureau.com

For the purposes of the EU General Data Protection Regulation (GDPR) and applicable Ukrainian law, we act as the data controller for the personal information described in this Privacy Policy. Where we handle client data under signed consultancy agreements, we do so in accordance with those terms and only under the client’s instructions.

2) Scope

This notice applies to:

• Our website www.lineup-bureau.com
• Contact forms and enquiry submissions
• Scheduling tools used for consultations or introductory calls
• Newsletter subscriptions and email communication
• Event or community sign-ups linking to this notice
• Analytics and advertising pixels installed on the Site.

This Privacy Policy does not apply to personal data processed on behalf of clients as part of employer branding or communications engagements. That processing is covered by the relevant service agreement and data protection terms.

3) What data we collect

The types of information we process depend on how you interact with us

Identity & Contact

• Name
• Email address
• Company name
• Role or job title (if provided)
• Country or region

Communications

• Messages sent through the contact form
• Emails, meeting notes, or follow-up correspondence

Scheduling Information

• Preferred meeting times
• Details you provide via Calendly (name, email, optional notes)

Marketing & Preferences

• Newsletter subscriptions
• Event registrations
• Interests or preferences you choose to share

Technical & Usage Data (collected automatically via cookies, pixels, and similar tools):

• IP address
• Device type
• Browser details
• Pages viewed
• Time spent on pages
• Referring links
• Cookie identifiers

Public Information

• Content you have made publicly available on platforms such as LinkedIn when relevant to our communications.

We do not intentionally collect sensitive personal data (e.g., health details, ethnicity, political views). Please do not submit such information to us. We disclaim responsibility for sensitive data sent without request.

4) How we collect data

We collect data:

• Directly when you complete a form, subscribe, email us, schedule a meeting, or engage with our services.
• Automatically via cookies and analytics tools when you browse our website (see Cookies Policy).
• From third parties, such as Calendly, Mailchimp, or analytics providers, to support operations and communications.

5) Why we use your data and our legal bases

We process personal data only when we have a lawful basis under GDPR. The purposes and bases include:

• To respond to enquiries and provide our services
• We use your contact details and messages to communicate with you, schedule meetings, and prepare proposals.
  Legal basis: performance of a contract or steps taken at your request before entering a contract; legitimate interests in operating our consultancy services.

• To manage client relationships and deliver consultancy work
• We maintain correspondence, meeting notes, and administrative records.
  Legal basis: performance of a contract; legitimate interests.

• For newsletters and marketing communication
• We send updates, invitations, and relevant content.
  Legal basis: consent (where required); legitimate interests for B2B communications with a clear opt-out.

• For analytics and website optimisation
• We analyse site performance, user activity, and traffic sources to improve functionality.
  Legal basis: consent for non-essential cookies; legitimate interests for operational and security-related processing.

• For security, fraud prevention, and compliance
• Including safeguarding the Site and meeting legal or tax obligations.
  Legal basis: legal obligations; legitimate interests.

You may object to processing based on legitimate interests where applicable (see Section 11).

6) Direct marketing and your choices

We comply with GDPR and applicable electronic communications rules.

For individual subscribers: we use your consent or the “soft opt-in” where permitted.

For corporate email addresses: we may rely on legitimate interests but always include an unsubscribe option.

You may opt out at any time by clicking “unsubscribe” or emailing hi@lineup-bureau.com.

We are not responsible for emails blocked or filtered by your provider or security system.

7) Sharing your data

We share personal information only with trusted third parties who help us operate our business:

• Website hosting and forms: Webflow
• Email and document infrastructure: Google Workspace
• Scheduling: Calendly
• Email newsletters: Mailchimp
• Analytics and advertising: GA4, LinkedIn Insight Tag, Meta Pixel
• Professional advisors: legal, accounting, tax
• Authorities where required by law

We may also transfer data to successors if the business is reorganised.

We do not sell personal data. Third-party providers have their own privacy policies and process data according to their terms.

8) International transfers

Some providers store or process data outside the EU or Ukraine (e.g., the United States).

Where personal data is transferred internationally, we rely on:

• Standard Contractual Clauses (SCCs)
• Transfer risk assessments
• Other safeguards recognised under GDPR.

Copies of these safeguards can be provided on request, subject to legal and security limitations.

9) Retention

We retain data only as long as needed for the purposes outlined above:

• Enquiry and support emails: up to 24 months
• Calendly bookings: up to 12 months
• Marketing subscriptions: until you unsubscribe (with suppression lists maintained thereafter)
• General correspondence: up to 24 months
• Client-related documents: up to 7 years for legal and accounting purposes

We may retain limited information to establish or defend legal claims.

10) Security

We use appropriate administrative, technical, and organisational measures to protect personal data, including controlled access, secure hosting, and encrypted transmission.

No online service is entirely secure. We are not liable for breaches resulting from events outside our reasonable control, including cyberattacks or unauthorised acts of third parties.

11) Your rights

Under GDPR and applicable Ukrainian law, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data in specific circumstances
• Restrict certain types of processing
• Object to processing based on legitimate interests
• Withdraw consent at any time
• Receive a copy of data you provided (“data portability”)
• Lodge a complaint with your supervisory authority

To exercise your rights, contact hi@lineup-bureau.com.

We may ask for identity verification before responding.

If you are located in the EU and wish to complain, you may contact your local supervisory authority. We encourage you to contact us first so we can address your concerns.

12) Cookies and similar technologies

Our website uses cookies and similar tools. We seek consent for non-essential cookies via our cookie banner. Details about cookie categories, purposes, and management options are available in our Cookies Policy.

13) EU/EEA representative

At present, we do not require an EU representative because our activities do not involve regular, systematic targeting of individuals in the EEA. Should this change, we will appoint a representative in accordance with Article 27 GDPR and update this Privacy Policy.

14) Children

Our website and services are designed for adult professionals. We do not knowingly collect data from children under the age of 16.

15) Third-party links

Our website may contain links to third-party platforms or resources. We are not responsible for their content or privacy practices.

16) Changes to this notice

We may update this Privacy Policy periodically. The “Last updated” date indicates the most recent changes. Significant updates may be communicated via the website or email where appropriate.

17) How to contact us / complaints

For privacy-related questions or requests:

Email: hi@lineup-bureau.com

If you are unhappy with how we handle your data, you may contact your local data protection authority. We would appreciate the opportunity to resolve any concerns directly.

18) Governing law and jurisdiction

This Privacy Policy is governed by EU GDPR and applicable Ukrainian law.

Any disputes relating to this Privacy Policy fall under the jurisdiction of the courts of Ukraine.